Principles

Customer satisfaction

Customersatisfaction is the central point of our work. With our intelligent, innovativeshut-off valves we provide high benefit to our customers.
By meeting customer requirements and expectations we create confidence. Everyperformance of a service is a recommendation for further business and thuscontributes to our long-term success.

Quality of work performance

With theclassically proven KASTO quality of our products and services we are a reliablepartner for our customers.
The quality of our work performance, particularly our technical know-how, ourskills in consulting and great flexibility in fulfilling special customerrequirements are among the major strengths of our company. Environmentallycompatible handling of materials and careful use of resources is self-evidentfor us.

Employee satisfaction

We give ouremployees a great degree of responsibility and competence. We encourage eachstaff member to initiative, specialist know-how and quality consciousnessthrough proper and ongoing training. Protecting health and safety of ouremployees is another major priority.

Supplier quality

Our suppliersare integrated in our management system. We place high but legitimate demandson our suppliers concerning reliability, price-performance ratio as well asproduct and service quality.

Management system

We consider thismanagement system, which conforms to the ISO 9001:2000 standard, as well as theProcess Equipment Directives PED 97/23/EC as an integrating management andorganization instrument for continued improvement of our overall performance.
Thereby the internal control system IKS assures effectiveness and efficiency ofthe business process.